Senior Technical Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Product Manager

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Mastercard Operations Automation team is looking for a Product Manager - Technical (PMT) who is excited to learn and grow into the world of infrastructure provisioning, configuration management, and automation. You do not need deep experience with Terraform, Ansible, or orchestration tools — but you must be a fast learner with strong technical curiosity and the ability to partner effectively with engineering teams.

Role

• Shape the product vision and roadmap for automated provisioning and configuration platforms.
• Build a deep understanding of user workflows and pain points by partnering closely with developers, SREs, and platform engineers.
• Translate customer needs into clear product requirements, epics, and feature definitions, collaborating with senior TPMs and engineering leads.
• Support delivery through backlog refinement, cross team coordination, and end to end feature rollout activities.
• Develop expertise in governance, security guardrails, and policy as code frameworks as they apply to provisioning workflows.

All About You

• Extensive experience in IT, DevOps, systems engineering, application operations, cloud support, or a related technical field.
• Proven ability to quickly understand and navigate complex technical systems.
• Strong analytical thinking, problem solving capability, and clear communication skills.
• Comfortable collaborating with engineers and other deeply technical stakeholders.
• Demonstrated curiosity and a strong product oriented mindset.

Preferred (Not Required)

• Exposure to Terraform, Ansible, CI/CD pipelines, Git based workflows, cloud platforms, or container orchestration technologies.
• Experience writing product requirements, user stories, or technical specifications.
• Familiarity with platform engineering principles and practices.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $104,000 - $177,000 USD