Director, Commercial Excellence

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Commercial Excellence

Reporting into VP, Advertiser Strategic Growth, the Director, Commercial Excellence owns the global standardization, governance, and scalability of commercial deal flow across Commerce Media, Advertiser. Partnering closely with internal Sales, Agency Partnerships, and Publisher Commercialization teams, this role is focused on defining optimal deal structures to meet and advance revenue. This role is responsible for designing and operating the end-to-end commercial framework to meet and exceed business goals across brands, agencies, and other third parties. This role brings strategic focus on ensuring deals are structured, approved, and consistent across key buying centers and markets.   

Role & Responsibilities:

Design, own, and continuously improve the end-to-end global deal flow process including intake, approval, and execution

Drive scale globally through standardizing process and ensuring all advertiser deals move through a clear and controlled lifecycle from intake to approval to execution

Establish and govern global commercial standards ensuring consistent execution across brands and partner types

Standardize contracts and approval process ensuring appropriate governance and rigor 

Defines workflow adherence, accounting for regional nuances and requirements

Drives process improvement and automation of commercial workflows 

Drives operational transparency across deal models (e.g., coverage models, who we are speaking to, lead management, etc.) for more effective sales opportunities

Develops playbooks for deal workflows, builds framework to accelerate commercial operations 

Identifies structural breakdown in commercial execution and influences improvements to advance deals faster

Influences product roadmap by identifying optimization opportunities 

Partners with Strategic Growth lead to ensure new commercial models (or pricing strategies) and Agency Partnerships can be executed within existing or new operating frameworks while driving visibility across P&L health  

Partners with Publisher Commercialization lead to ensure full visibility across publisher deal structures, and define optimal commercial model for advertiser deals

 
All About You: 

Has experience in bringing structure to complexity and ensuring high commercial opportunities can be executed 

Sits at the intersection of commercial strategy and large-scale execution and a strong desire to build scalable processes

Hyper focused on removing ambiguity from execution 

Comfortable challenging status quo and pressure testing new frameworks and opportunities for optimal success

Highly collaborative and effective in cross-functional environments 

Experience partnering with sales, product, partnerships, legal, and finance

Brings strong judgement and structured thinking rather than one-off fixes

Focused on building long-term and scalable frameworks to drive business success 

Strong understanding of Salesforce, and the functionalities across CRM, pipeline, revenue transparency, and reporting

Strong at communication, presentations and training; comfortable adapting to the audience with high level summaries that are professional quality PowerPoint 

Strong at deal modeling, P&L, and business health management 

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $150,000 - $234,000 CAD