Vice President, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management

Overview:

We are seeking a visionary and customer-centric product leader to drive the evolution of our analytics product suite. The Vice President, Custom Analytics leads a high-performing team of data scientists, analytics consultants, and insight specialists responsible for delivering strategic, high-impact analytics solutions to enterprise stakeholders.

This role requires a strategic thinker with a strong analytical background, capable of leading globally distributed teams and collaborating closely with engineering to deliver innovative solutions that enhance customer experience.

The ideal candidate combines strong analytical expertise with executive presence, business acumen, and organizational leadership. The candidate is required to balance the delivery of bespoke analytics engagements with the development of reusable assets, methodologies, and capabilities that improve scale, consistency, and business impact.

Responsibilities:

• Acts as a business owner and manages long-term and short-term strategic initiatives for custom analytics (analytics consulting) and products derived from those custom analytics
• Develop and deliver a consistent product vision, strategy and roadmap for custom analytics, configured analytics, and new products derived from custom and configured analytics
• Drive tangible data-driven business outcomes at the analytics program level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing custom analytics product performance
• Oversee product incubation and evolution, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product’s life cycle, conduct ongoing care and maintenance, and manage P&L
• Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives
• Manage and optimize budgets, forecasting, and cost allocation to enable the delivery of key business objectives
• Advocate for analytics program and custom analytics products by creating compelling communications for Senior and Executive Management
• Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model
• Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Lead cross functional teams including Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience during operation
• Engage in scheduled Voice of the Customer engagement to identify Product friction points, creating and owning the action plan to address them in partnership with Product Operations
• Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement.
• Drive institutionalized knowledge through the use of consistent documentation (e.g., support documents) across all processes to support knowledge management and ensure consistency and repeatability across projects

All about you:

• Proven ability to lead in a matrix environment
• Demonstrated ability to operate with complete independence and autonomy
• Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams
• Demonstrated experience as a leader of leaders with strong interpersonal skills and the ability to develop product talent (both managers and individual contributors)
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organization
• Has experience in translating and applying customer feedback to lead product offering adjustment strategies and new product incubation
• Has experience in setting direction for go-to-market plans and leveraging market insights to differentiate from competitors
• Has skills to promote and coach teams to facilitate end-to-end product ownership
• Has skills to develop and evangelize product lifecycle management ways of working, processes, and tools

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $235,000 - $375,000 USD