Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Management

Overview
Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth.

The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address dynamic market needs. We are seeking a Regional Product Management Professional [Level 8] across Europe region to oversee product solutions and P&L management for CA&E products and platforms, including Rewards platforms and programs.

This role will be an expert on the product(s) of Rewards solutions and be responsible for ensuring the products are developed, enhanced and scaled across the Region working closely with Product Owner Leads. The position will need to have deep understanding of the competitive landscape, ensure the products meet local market needs, and be able to proactively enhance and innovate the product line by collecting the requirements for future development. This position will ensure products meet local market needs, deliver the product go-to-market strategy, and partner closely with the Commercialization counterparts to ensure that each product is a part of the broader solutions portfolio to drive the desired business outcomes. This position will work closely across the Regional and Global Product Leads, Services Business Sales Leads and other cross functional Teams.
Reporting directly to the Regional CA&E Product Management Lead, this individual will ensure products maximize funding pools and facilitate sales customer dynamics.
Key Responsibilities
Act as Junior Product Owner for Rewards solutions to bring global product to the region, including use cases
• Fuel and understand global roadmap
• Support Product Localization and GTM
• Vendor/partner management (if applicable in product design)
• Contribute into operational processes improvement ensuring continuous and more seamless product scale
Act as Regional SME
• Understand competitive landscape
• Map regional pain points/needs
• Measure value and articulate impact
• Provide pre-sales analytical overview, performance analysis
• Participate and/or engage Product Leads into process design updates
• Support/manage queries related to rewards program changes/updates/adding new functionalities/backlog features.

About You
• A track record of participating in implementing customer-centric solutions.
• Deep understanding of consumer, industry, and marketing trends.
• Creative problem solver with the ability to generate “out of the box” solutions and build alignment across diverse teams.
• Passion to analytics, marketing and data engineering.
• Consultative mindset with the ability to craft compelling narratives.
• Growth-oriented and adaptable, thriving in fast-paced, rapidly evolving environments.
• Exceptional networking, communication, and storytelling skills, with a strong focus on results and urgency.
• Ability to work across geographically diverse teams and cultures.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.