Senior Product Manager - Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager - Technical

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Decision Management Platform
Be part of the Operations & Technology Fraud Products team developing new capabilities for Mastercard's Decision Management Platform, which serves as the core for multiple business solutions to combat fraud and validate cardholder identity. Our patented Java-based platform processes billions of transactions per month in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability.

• Are you interested in helping to build solutions that help recognize and prevent payment fraud?
• Have you ever worked on a highly scalable Decision Management platform?
• Do you consider yourself to be capable of bridging the gap between technology and business?

We are seeking a Talented and motivated Senior Product Manager - Technical to join our engineering team. In this role, you will work with our cross-functional engineering teams, playing a critical role in creating new functionality within our platform.

Role
• Define the product roadmap aligning with its vision, scope, and business objectives
• Handle intake process for customer requests for multiple applications of the product
• Collaborate closely with engineering teams and product managers to assess feasibility of requests, align dependencies and technical implications to existing functionality
• Gather and analyze requirements and elaborate into epics, features and user stories with clear acceptance criteria
• Facilitate scoping sessions and lead review sessions of technical requirements/features
• Document requirements clearly with rules, workflow diagrams or state transition tables to aid understanding
• Prioritize features based on urgency and business value across multiple development teams of the product working closely with other product managers
• Guide and mentor product managers for all applications under this product
• Reviews product demo with the development team against acceptance criteria for the feature set
• Continuously monitors feature development at the feature and epic levels
• Facilitate demos and handovers to stakeholders
• Regularly meet with stakeholders to understand their needs and create backlog accordingly
• Facilitate post-launch reviews, net promoter score surveys and incorporate feedback into backlog
• Prepare evidence for audits and claims as part of regulatory compliance and own product risk assessments
• Ensure vulnerabilities and mandatory technical imperatives for the product are handled timely
• Handle scrum master role of the team ensuring the team is on track per iteration and PI
• Plan and schedule the change requests for deployments ensuring the gating criteria are met to go to production

All About You/Experience
• Successfully launched complex projects as product owner working closely with engineering teams from ideation to production
• Extensive experience as product owner or business analyst managing feature backlog and roadmap
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills to simplify complex requirements with detailed and clear documentation (functional/non-functional requirements and API specifications)
• Experience with agile development methodologies, SAFE Agile methodology a plus
• Strong attention to detail, self-motivated, operates with a sense of urgency
• Experience with estimating work deliverables and managing project status is a plus
• Familiarity with software development lifecycle (SDLC), application deployment processes, and production support activities.
• Understanding of system integrations, web services, and data flow between applications.
• Flexible work hours to accommodate teams in different time zone across the globe

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.