Manager, Business Administration

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Business Administration

Manager, Business Administration | Chief of Staff

Overview

As Chief of Staff, you will serve as a trusted partner and extension of the EVP office, working at the center of the business to help translate strategy into action. This is a highly visible, dynamic role for someone who thrives in ambiguity, connects the dots quickly, and is equally comfortable shaping a strategic discussion with senior leaders or jumping into an unexpected business challenge.

No two days will look the same. You’ll work closely with leadership across Debit, Prepaid and Sustainability Solutions, helping drive key priorities, strengthen operating rhythms, prepare leaders for critical conversations, and ensure the organization stays focused on what matters most.

Key Responsibilities
Strategic Partnership & Business Leadership
Operate as an extension of the EVP office, helping drive strategic priorities and ensuring leadership is positioned to make informed, timely decisions.
Partner closely with senior leaders across the business to connect priorities, surface challenges and drive alignment and accountability.
Anticipate business needs, identify gaps and step into complex or ambiguous situations to move work forward.
Develop a deep understanding of the business, its priorities and key stakeholders to provide thoughtful perspective and support.
Executive Governance & Operating Rhythm
Lead key business rhythms, including the Weekly Review, synthesizing updates across leadership and translating them into clear priorities, risks and actions.
Drive follow-through on leadership priorities and ensure decisions and commitments translate into execution.
Coordinate town halls and other high-impact leadership engagements, ensuring leaders are well prepared and communications are effective.
Executive Communication & Storytelling
Shape executive-level presentations, storylines and strategic materials that simplify complex topics and drive action.
Turn business insights, data and diverse perspectives into clear, compelling narratives for senior audiences.
Raise the bar for how the organization communicates internally and with key stakeholders.
Special Projects & Problem Solving
Lead high-priority initiatives and cross-functional projects on behalf of leadership, often in areas without a predefined roadmap.
Bring structure to ambiguity, quickly assess problems and develop practical paths forward.
Serve as a trusted sounding board to leadership, bringing strong judgment, discretion and an enterprise mindset.

All About You

The ideal candidate is a strategic operator and natural problem solver who is energized by being close to the business and senior leadership.
Proven experience partnering directly with senior executives and navigating complex stakeholder environments.
Thrives in ambiguity and fast-moving environments where priorities shift as needed.
Strong business judgment with the ability to move seamlessly between strategy, execution and day-to-day problem solving.
Exceptional executive communication and storytelling skills, with the ability to simplify complexity and influence senior audiences.
Highly organized and proactive, with the ability to anticipate needs, connect the dots and drive priorities forward with limited direction.
Strong analytical and financial acumen with the ability to translate data into meaningful business insights.
Confident executive presence coupled with sound judgment and discretion.
Consulting experience strongly preferred.
Knowledge of Mastercard products and services is a plus.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 12/21/2026. If the fill date has passed, Mastercard intends to fill this position as soon as possible.

Pay Ranges

Purchase, New York: $130,000 - $214,000 USD