Director, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Development

Role Summary
Leads ALM platform product development and delivery, driving roadmap progress, cross-functional alignment, and measurable business outcomes. Oversees execution across multiple workstreams, influences priorities, and ensures solutions are scalable and market ready.

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Key Responsibilities
Product Strategy & Roadmap Ownership
• Assist in defining and driving product strategy and roadmap across ALM platform capabilities
• Align product priorities with objectives, regional needs, and revenue goals
• Evaluate and inform trade-off decisions across business value, technical complexity, and risk

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Portfolio Delivery Leadership
• Own execution across multiple initiatives, workstreams, or product domains
• Ensure alignment across engineering, architecture, operations, and regional teams
• Manage delivery risks, dependencies, and escalations across programs

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Cross-Functional Leadership & Influence
• Lead alignment across Product, Engineering, Core Payments, Billing, Compliance, and regional stakeholders
• Influence decision-making across senior stakeholders and partners
• Represent the product domain in cross-functional discussions

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Executive Communication & Governance
• Own executive-level communications, updates, and product positioning
• Inform business cases, investment justification, and roadmap narratives
• Provide governance updates and ensure visibility into key risks and decisions

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Platform Leadership & Innovation
• Drive scalable, reusable solutions across markets and use cases
• Influence platform modernization and long-term architectural direction
• Identify opportunities to optimize delivery through configuration, process, or platform enhancements

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Commercialization & Market Readiness
• Drive adoption, commercialization strategy, and global rollout readiness
• Ensure alignment with regional partners and customer needs
• Connect product delivery to business outcomes, including growth and adoption

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People & Team Leadership
• Coach and develop product managers and cross-functional contributors
• Build capability across teams and promote knowledge sharing
• Lead large initiatives, programs, or multi-team efforts

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Experience / Profile
• Extensive experience in product development within payments or platform environments
• Strong technical and architectural understanding of transaction systems
• Proven ability to lead complex, cross-functional initiatives
• Experience working with senior stakeholders and influencing strategy

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Leadership Focus
• Strategy and roadmap ownership
• Cross-functional alignment and decision-making
• Accountability for business outcomes and adoption
• Executive stakeholder engagement

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Impact
• Drives strategic product outcomes aligned to enterprise priorities
• Enables global market expansion and platform scaling
• Improves delivery effectiveness across complex product ecosystems
• Ensures alignment between product execution and business value

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Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.